Privacy Policy

Last Updated: 9 September 2026

Akeo (“Akeo”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how Akeo collects, uses, stores, discloses, and protects personal information when you visit akeo.in (the “Website”), contact us, submit an enquiry, request a demonstration, or otherwise interact with us through the Website.

By accessing or using the Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, as well as certain information collected automatically when you use our Website.

Information You Provide

Depending on how you interact with Akeo, we may collect:

  • Full name

  • Email address

  • Phone or mobile number

  • Company or organisation name

  • Job title or designation

  • Business address

  • Information provided in contact or enquiry forms

  • Information provided when requesting a product demonstration

  • Information contained in emails or other communications with us

  • Any other information you voluntarily provide

Please do not submit sensitive personal information through the Website unless it is specifically requested and necessary for the relevant purpose.

Information Collected Automatically

When you visit our Website, certain technical and usage information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited

  • Date and time of your visit

  • Referring website or source

  • Website interactions

  • Technical, diagnostic, and security information

This information may be collected through cookies, analytics tools, server logs, and similar technologies.

2. How We Use Your Information

Akeo may use personal information for the following purposes:

  • To respond to enquiries and requests.

  • To provide information about Akeo and its products or services.

  • To arrange demonstrations, meetings, consultations, or discussions.

  • To communicate with prospective or existing customers and business partners.

  • To provide, maintain, operate, and improve our Website and Services.

  • To understand Website usage and improve user experience.

  • To manage business relationships and commercial activities.

  • To prevent fraud, abuse, unauthorised access, and security incidents.

  • To protect our rights, property, systems, and users.

  • To comply with applicable laws, regulations, legal processes, and governmental requests.

  • To establish, exercise, or defend legal claims.

  • To send business or marketing communications where permitted by applicable law.

  • For other purposes that are reasonably related to the purposes described above or otherwise permitted by law.

3. Legal Basis for Processing

Where applicable data protection laws require a legal basis for processing personal information, Akeo may process information based on:

  • Your consent;

  • Your request to take steps before entering into a contract or business relationship;

  • Performance of a contract or provision of requested services;

  • Akeo’s legitimate business interests;

  • Compliance with legal or regulatory obligations; or

  • Another lawful basis available under applicable law.

Where processing is based on consent, you may withdraw your consent subject to applicable law. Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.

4. Cookies and Similar Technologies

Akeo may use cookies and similar technologies on the Website.

Cookies may be used to:

  • Enable essential Website functionality;

  • Maintain Website security;

  • Understand Website traffic and usage;

  • Analyse Website performance;

  • Improve user experience; and

  • Support relevant communications and marketing activities, where permitted.

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of parts of the Website.

Third-party services integrated into the Website may also use cookies or similar technologies subject to their own privacy policies.

5. Sharing of Personal Information

Akeo does not sell or rent your personal information.

We may share personal information with third parties where reasonably necessary for legitimate business purposes, including:

  • Hosting and cloud service providers;

  • IT and technology service providers;

  • Website and analytics providers;

  • Email and communication providers;

  • Cybersecurity and fraud-prevention providers;

  • Professional advisers such as lawyers, accountants, and consultants;

  • Business partners or service providers involved in providing requested services;

  • Government authorities, regulators, courts, or law-enforcement agencies where required or permitted by law; and

  • Other vendors and service providers acting on our behalf.

Where appropriate, we require third parties processing personal information on our behalf to maintain appropriate confidentiality and security measures and to use the information only for authorised purposes.

6. International Processing and Transfers

Akeo may use technology providers, infrastructure, service providers, or business partners located in countries outside India.

As a result, personal information may be stored or processed outside the country in which it was originally collected.

Where applicable law requires safeguards for the transfer or processing of personal information outside a particular jurisdiction, Akeo will take reasonable steps to comply with those requirements.

7. Data Security

Akeo takes reasonable technical and organisational measures designed to protect personal information against:

  • Unauthorised access;

  • Unauthorised disclosure;

  • Loss or destruction;

  • Alteration;

  • Misuse; and

  • Other unlawful or unauthorised processing.

Despite these measures, no internet transmission, website, or information system can be guaranteed to be completely secure.

Accordingly, while we take reasonable precautions to protect personal information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:

  • Respond to enquiries;

  • Maintain business relationships;

  • Provide and improve our services;

  • Maintain appropriate business and accounting records;

  • Comply with legal and regulatory obligations;

  • Prevent fraud and misuse;

  • Resolve disputes; and

  • Establish, exercise, or defend legal claims.

When personal information is no longer required, we may delete, anonymise, or securely dispose of it, subject to applicable legal and regulatory requirements.

9. Your Privacy Rights

Depending on applicable law and your location, you may have rights relating to your personal information, which may include:

  • Requesting access to personal information held by us;

  • Requesting correction of inaccurate or incomplete information;

  • Requesting deletion of personal information where legally permitted;

  • Requesting restriction of certain processing;

  • Objecting to certain processing;

  • Withdrawing consent where processing is based on consent; and

  • Exercising other rights available under applicable data protection laws.

To exercise an applicable right, please contact us using the details provided in the Contact Us section.

We may request information necessary to verify your identity before processing certain requests.

10. Marketing Communications

Where permitted by applicable law, Akeo may send you information about our products, services, events, updates, or other business-related activities.

You may opt out of marketing communications at any time by using the unsubscribe option provided in the relevant communication or by contacting us.

We may continue to send non-marketing communications where necessary, including communications relating to your enquiry, business relationship, security, transactions, or legal obligations.

11. Third-Party Websites and Services

The Website may contain links to third-party websites, applications, or services.

Akeo does not control and is not responsible for the privacy practices, security, content, or policies of third-party websites or services.

If you access a third-party website or service through a link on our Website, your use of that website or service will be governed by its own terms and privacy policy.

We recommend reviewing the privacy policies of third-party services before providing them with personal information.

12. Children’s Privacy

The Website is intended primarily for businesses, professionals, organisations, and general users.

Akeo does not knowingly collect personal information from children through the Website.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.

13. Changes to This Privacy Policy

Akeo may update this Privacy Policy from time to time to reflect changes to our business, Website, Services, technology, or applicable legal requirements.

When we update this Privacy Policy, we will revise the “Last Updated” date displayed at the beginning of the policy.

Where required by applicable law, we may provide additional notice regarding material changes.

We encourage you to periodically review this Privacy Policy to remain informed about how we handle personal information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or Akeo’s handling of personal information, please contact us:

Akeo
Email: info@akeo.in
Website: akeo.in